Security & Malware Problems
Pop-ups, redirects, fake warnings and other signs something's not right — what they usually mean and what to do about it.
Not every odd thing a computer does is malware, but pop-ups that won't stop, a browser that's started redirecting, or programs you don't remember installing are all worth taking seriously rather than dismissing. The guides below walk through the most common signs of a genuine problem, what tends to cause them, and what's worth doing immediately versus what can wait for a proper clean-up. If you're after the removal service itself rather than working out what's going on first, that's covered separately under Virus & Malware Removal.
Pop-Ups Keep AppearingConstant pop-ups or a sudden flood of ads, even outside your browser. What usually causes it and what to check.Browser Keeps RedirectingTyping one website but landing somewhere else, or search results leading to unexpected pages. What causes it.Signs My Computer Has a VirusThe warning signs worth taking seriously, and what to do about each one before assuming the worst.Fake Virus WarningA pop-up or full-screen warning claiming your computer is infected and urging you to call a number or download something. What to do.Browser Homepage Changed by ItselfThe browser's homepage or default search engine changed without you doing it. What usually causes it.Suspicious Programs AppearingUnfamiliar programs or icons showing up that you don't remember installing. What to check and what it might mean.What to Do After Clicking a Scam LinkClicked something you shouldn't have? What to do immediately, in the right order.